Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312304 Incident Date: Aug, 31 2004
Consumer's City: NORTH TONAWANDA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 24 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The clear plastic lenses that cover the head lamp bulbs have become extremely clouded and greatly diminish the brightness of the headlights. the dealer has told me that its normal. i have noticed this condition on many other similar vehicles and drivers are not aware of the condition . this condition creates an extreme safety concern for night time driving by reducing visibility. i believe that it is a design defect. there is no mention in the owners manual or maintenance schedule listed by the manufacturer of any required maintenance.*ak