Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312353 Incident Date: Nov, 09 2004
Consumer's City: NEW LENOX Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HS48N83F Date added to File: May, 25 2021
Date Complaint Received: Dec, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 16 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 dodge durango. i brought the vehicle in for an oil change at 41000 miles. i was told i had to replace my driver side upper control arm immediately because it was going to fall off. i heard no sounds from the front end prior to this event that would have lead me to suspect something was wrong. i travel on the highway almost daily with this vehicle and was very frightened being told my front tire was going to fall off. it cost over $500 to fix this. i do not have the old parts. *ak