Consumer Complaint Detail

FLEETWOOD / TERRY / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312393 Incident Date: Sep, 17 2004
Consumer's City: PHILADELPHIA Consumer's State: MS
Vehicle Transmission Type: Manufacturers Name: FLEETWOOD ENTERPRISES, INC.
Model Name: TERRY Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1EA5A3528W4 Date added to File: May, 25 2021
Date Complaint Received: Dec, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a structural defect in the king pin area of my fleetwood terry travel trailer.i took my trairler to an authrized repair shop for fleetwood as i was instructed to do by fleetwood represinative. the fleetwood repair center (paw paw's camper in jackson ms) sent the following letter they reply to me stated: mr barlow upon inspection of this unit we have found lack of structural ntegrity at the rear of the pin box main frame,which has caused damage to the completeframe work of the 5th wheel area and also caused stress damage to the side walls. there is no evidence of weather damage or lack of maintance. our opinion is that this unit needs to be sent back to the mfg for extensive repairs and safety concerns.the repair center told me they would not touch this unit, that the mfg should look and repair the unit. i reported this information to fleetwood mfg and was told they would not come look at it and would not give any assistance in the repair of the unit. if my trailer has a mfg defect in the structure of the trailer that it supports the towing this vehicle then i am sure there are other units that could have this same problem. i feel that the response i have recieved from fleetwood travel trailer division show a great lack of concern. thank you billy barlow. *ak