Consumer Complaint Detail

DODGE / DURANGO / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312441 Incident Date: Dec, 02 2004
Consumer's City: PITTSBURG Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 26 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When driving my 2003 durango at times it feels like the front wheels are locking up and the truck begins shaking badly. i have had it in the dealership and they say they can't find anything wrong. i also have been hearing strange noise from the front right right tire well. also, my glovebox started hanging down and when i asked the dealership to fix it they charged me and told me that the warranty would not cover it. we don't use the glove box, so the problem was not caused by misuse. at 20,000 miles the warranty should have covered the problem because it is obviously a defective part.*ak