Consumer Complaint Detail

DODGE / RAM 3500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312484 Incident Date: Dec, 07 2004
Consumer's City: GLENVILLE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D3LU38CX4G Date added to File: May, 25 2021
Date Complaint Received: Dec, 09 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Load clunking noise from front axle, and noticable instabillity in steering on bumpy roads that only started when the front ball joints developed what i beleive to be excessive wear. i measured .033 verticle free play of the steering knuckle, but minimal lateral play. according to daimlerchrysler, the -quote- "new way of checking play" only registers .010 freeplay, and the ball joint has to have .060 to be declare defective. as such daimlerchrysler denied my repair. in my opinion by the time the lateral play measures .060, the verticle play will dangerously close to catastrophic failure. there have been numerous complaints about these ball joints on 2003 and later "3rd generation" 2500/3500 4 wheel drive dodge ram hd pickups on the various internet news groups, such as turbo diesel register.com.*ak