Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004312516 | Incident Date: Dec, 05 2004 |
| Consumer's City: BROOKVILLE | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GT64L1XB | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 09 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) use of heated seat. 2) twice, heated seat overheated. each time it burnt a hole through the leather, and the last time it was smoldering. 3) contacted chrysler, but safety from possible fire was not their concern. they were not interested in dealing with this problem because of the the age and milage of the vechile. they responded that my concern, especially in light of the expense and inconvience involved in this issue, was understnadable, but that my request for considerationin this matter must be declined. imagine that ... expense and inconvience (their's of course) outweighs in their minds the issue of safety. as i review other complaints to the nhtsa i recognize a common thread with there heated seats. it obviously takes more than burning someone, or even burning a hole in the seat and then smoldering to address the issue of this fire hazard. i certainly hope that someone doesn't have to die from a car fire before action is taken. *ak |