Consumer Complaint Detail

FORD / ESCAPE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312578 Incident Date: Jun, 29 2004
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCAPE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMCU03105K Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the drive home from picking up my ford escape, i noticed cabin noise at highway speeds. it took 6 service visits to jim keim ford to resolve this issue that was caused by loose cladding on the passenger door. further, i began getting a ticking noise at slow speeds and bumpy roads during the resolution of the cladding problem. jim keim sprayed silicone spray on the driver and passenger door molding to resolve this. the ticking noise returned within a couple weeks and krieger ford put anti-rattle tape on the a arms in the cabin to resolve this on 2 occasions. in all, i've had 8 service calls on this brand new $26000.00 escape. i've driven hundreds of miles in trying to resolve these noise issues to date. it goes without saying that a vehicle i genuinely looked forward to having has become a vehicle that i've already explored trading in and going with another make because i feel i have been treated poorly having to take my vehicle in for noise issues 8 times. *jb