Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312610 Incident Date: Sep, 22 2004
Consumer's City: DALLAS Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR58N52F Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Both ball joints on my 2002 durango vin [xxx] miles 47000 [approx]. *jb september 04 marietta dodge scoot the service manager said they should not be bad on a 2 year old vehicle with average miles. but i am told that my vehicle is not covered under the recall. it is extrmely clear it should be. updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)