Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004312627 | Incident Date: Nov, 19 2004 |
| Consumer's City: GLENDALE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 10 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 03 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Make : dodge model : grand caravan year : 2000 manufacturer : daimlerchrysler corporation crash : no fire : no number of injuries: 0 odi id number : 10100418 date of failure: november 20, 2004. *jb vin : not available component: cv joint.axle problem summary: i took my 2000 dodge grand caravan in on a friday to the dealer for the air bag recall (clockspring- which by the way the airbag really stays on now, where it did not before the dealer replaced/repaired the clockspring) and plus the dealer called me to tell me that had found a leak in the master cylinder which they wanted to fix. i said yes (now i see there are several complaints about master cylinder leaks) i picked up my van up on friday evening after work. saturday morning i ran a couple of errands around town and at 12:30 p.m. began to back out of a parking spot and heard a loud noise. i proceeded out of the parking structure and only made it as far as the street before coming to a complete stop. i called for a tow. the tow truck driver said that my wheel on the front driver's side did not appear to be completely attached to the axle. he towed it to the dealer. the service department on monday informed me that my cv joint/axle had broken. a broken axle on a 2000 that has 18,222 miles on it. how does this happen under normal driving conditions? my kids and i were lucky that i was not going fast or driving down a freeway. now i see on the news this morning that there is a recall for dakota trucks and durangos, but not caravans. what's up with that? *jb |