Consumer Complaint Detail

DODGE / RAM 2500 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 004312674 Incident Date: Nov, 25 2004
Consumer's City: ERWIN Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 3B7KC23D0VM Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 24 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving home late one evening in late november 2004, the lights on my dodge ram 2500 went completely out. with this loss of lighting i was forced off the road, fortunately i was able to safely stop the vehicle without serious consequence. the fault was the main light switch failure (shorting out) creating a short and small fire in the dash. this is the third switch i have replaced in this vehicle. *jb i researched this type of failure and have found that is a fairly common occurrence in the ram trucks. i would like to know if there is anything which can be done to make this a safer vehicle to operate. *jb