Consumer Complaint Detail
DODGE / GRAND CARAVAN / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004312724 | Incident Date: Dec, 01 2004 |
| Consumer's City: MADISON | Consumer's State: IN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:12v/24v/48v battery:cables |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B4GP54G0XB | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 11 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 28 1999 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Positive battery cable shorted to ground melting the insulation on the cable and nearly all interconnected harness wires. total estimate to repair and replaced damaged wires, starter, sensors, connectors, etc: $3,000+. investigation still ongoing.. failure resulted from design placement of positive cable in proximity of strut tower bolt. battery location for 1999 dodge grand caravan is immediately in front of strut assembly. this cable does not include any insulation sleeve (e.g., convoluted tubing or loom) and is therefore susceptible to wear and abrasion from vibrations during driving.*jb |