Consumer Complaint Detail

DODGE / RAM 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312725 Incident Date: Oct, 11 2004
Consumer's City: PALMER Consumer's State: AK
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23C22M Date added to File: May, 25 2021
Date Complaint Received: Dec, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 08 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (2) vp44 fuel injection pump failures, (1) fuel lift pump failure: at approximately 56,000 miles of service, the first vp44 fuel injection pump failed (documented chrysler p216 code was loaded into the pecm), again at approximately 78,000 miles, the vp44 fuel injection pump again failed, as did the diesel fuel lift pump. the vehicle was repaired by the dealer(s). this mechanical defect is consistent throughout the industry, and the cost of repairs at the chrysler dealership is more than $3,000.00 per incident for a total of more than $6,000.00 in accrued costs if i were to pay for this out of pocket. my concern is that when the warranty period is over, the reliability of the vehicle will be the same: another and then anther fuel injection pump will need to be replaced. note: incident dates below are approximate but can be authenticated and corrected if needed.*jb