Consumer Complaint Detail

LINCOLN / NAVIGATOR / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312742 Incident Date: Sep, 04 2004
Consumer's City: SPRINGFIELD Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMPU28L9WL Date added to File: May, 25 2021
Date Complaint Received: Dec, 11 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 01 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) driving up mountain pass, 65 mph with children in car, truck started aggressively shaking, check engine light blinking ,had to pull off to far right lane with diesel truck on my rear end. smell of gas in cab, had to get children out of car, had to stand by busy highway in the dark for help. 2) blown spark plug - stripped the spark plug hole, burned coil 3) car in repair shop for 2 weeks, replaced cylinder head, coil, spark plug. car still "bucks", taking back to shop as i do not trust car. i see many, many posts on internet with same problem. please help as my children were put at risk due to fords chronic "spark plug blow-out. *jb