Consumer Complaint Detail

JEEP / CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312791 Incident Date: Nov, 14 2004
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Service brakes, air
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had problems w/ front end shaking violently when i hit a bump, changed lanes or put on the brakes at freeway speeds. thought it was a brakes or alignment problem, but after having brakes replaced and the alignment checked, i resorted to going to the jeep dealership. after dealer replicated the symptoms, informed me of a technical service bulletin from last year and then replaced the entire suspension system under warranty. (note: the car had 18,000 miles on it at the time.) the symptoms are returning less than a year later. this should be covered under a recall.*ak