Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312815 Incident Date: Aug, 24 2004
Consumer's City: GREENVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWPD63B63P Date added to File: May, 25 2021
Date Complaint Received: Dec, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 20 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have sent information regarding to nhtsa about three weeks ago regarding my 2003 volkswagen passat and engine seizure which occurred september 25, 2004 on a major bridge in newport news va. my car is under warranty. volkswagen of america is aware that they have engine oil sludge problems (2004 volkswagen passat 1.8t engines. however, there position is that i neglected the car. i have had four -five oil changes. i took my car in to joe pecheles, greenville, north carolina, august 25 due to the engine oil pressure light being illuminated. i was told to bring the car back august 26, 2004. i did so. i was given my car back and told the oil had been changed. therefore, i thought my car was in good working condition. i have talked to the area service represeentatives and i was told volkswagen of america would not honor the warranty. i will be happy to forward you correspondences. however, i have sent you information as stated.*ak