Consumer Complaint Detail

DODGE / CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312821 Incident Date: Dec, 12 2004
Consumer's City: APPLE VALLEY Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:front:macpherson strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44R4VR Date added to File: May, 25 2021
Date Complaint Received: Dec, 12 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is related to complaint 10090457. my 1997 dodge caravan has excessive rust at the top of the driver-side strut cap. large chips of rusted metal can easily be removed with a screw driver.*ak i would like to know if there is a risk in continuing to drive the vehicle. i bought the vehicle new in late 1996, and have kept it in minnesota since. the rest of the body has evidence of early rust that, in a couple years, will be ugly, but looks ok now and is typical for an 8-yr old car in minnesota. chrysler has issued a service bulletin, which describes the problem as cosmetic, but they have also provided a repair kit. the kit uses epoxy to glue on a replacement cap, so that suggests the problem really is cosmetic. however, i have not been able to have it fixed because the body-shop manager at the dealership said the kit is out of stock. is it safe?