Consumer Complaint Detail

CHEVROLET / VENTURE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004312900 Incident Date: Sep, 30 2004
Consumer's City: MEXICO Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:door:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX13E34D Date added to File: May, 25 2021
Date Complaint Received: Dec, 13 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Automatic sliding door on driver side opens by itself. i will close the door using the keyless remote or the button on the inside of door frame but door will reopen. happens multiple times in a single attempt to close door. slope of vehicle is not a factor as it will reopen when van is parked on even ground. cold weather may be factor. there is always a loud "kachunk" as i assume the mechanism is trying to work. to finally get it to stop reopening in single incident, i will engage the lock or will turn off automatic option. have made numerous calls to dealer and have taken van in twice to be inspected. each time mechanics are not able to duplicate problem and end up "cleaning" the track and adjusting striker. i am concerned that the door is not latching properly and may pose danger of injury to my small children in accident.*ak