Consumer Complaint Detail

FORD / EXPEDITION / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004313034 Incident Date: Nov, 27 2004
Consumer's City: HURST Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17W14L Date added to File: May, 25 2021
Date Complaint Received: Dec, 14 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Had noticed large amount of brake dust (1/8 in) on mainly front wheels of 2004 ford expedition e b-veh had less than 5000 miles- and brakes did not function as i believed should. read your link re manufactured date being prior to december 03 that brakes would be replaced.took to ford dealer 12 13 04 and had replacement per service bulletin (dangerous situation)-have had 12 "concerns" to quote ford-a/c-rear end repaired-outside mirrors click motor replaced (still jumps)-window mech bad-tire pressure display-ford customer service advised on 12-15-05 "just continue to have repairs made"-no other option-have been to dealer with 12 "concerns" -kept veh 8 days one time-having to go back with same "concern" not being taken care of-this model is really a lemon-although ford is aware of the brake situation and tsb issued the consumer is not notified as per ford customer service -you have to wait til something happens (if you or family is still alive) -vin: [xxx]. *ak updated 07/24/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)