Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004313053 | Incident Date: Nov, 30 2004 |
| Consumer's City: EL CAJON | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU66K84U | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 14 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 26 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2004 mercury mountaineer, v6, automatic, 2wd. vin 4m2zu66k8uj13274. purchased march 2004. currently mileage 9821. starting approximately 12/1/04, when reverse gear does not engage for 2 or 3 seconds, then engages with a very hard jolt that shakes the whole vehicle. this occurs when first starting the vechicle and also mid-day when backing into a parking space. also the automatic transmission rough shifts in freeway slow traffic between 20 and 30 mph. ford motor co. consumer hotline said on 12/15/04 that my vehicle vin number has no recalls. from press releases, i know of ford's 11/22/04 announcement of 740,000 explorers and mountaineers with this same transmission problem.*ak |