Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004313095 | Incident Date: Sep, 19 2004 |
| Consumer's City: GREENSBORO | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 15 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After approx. 15,000 miles the front suspension and steering felt very loose. i took it to the dealer and was told the front rack and pinion steering system was "worn out" it was fixed under warranty. i was told by the dealer that chrysler had purchased these parts from 2 sources and one of the suppliers parts were wearing out rapidly. the steering system was replaced. after 3 months and 6,000 miles later the steering system was again worn out and had to be replaced a second time. this is ridiculous for a vehicle that cost over $30,000. *ak |