Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004313752 Incident Date: Dec, 12 2004
Consumer's City: CARMEL Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWGG83A2VB Date added to File: May, 25 2021
Date Complaint Received: Dec, 13 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: May, 16 2004
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer complained about ignition switch and headlights problems. while driving on a winding road the headlights just turned off, and consumer would have to wiggle the ignition to get the lights to turn back on. currently, manufacturer was recalling vehicles with this defect. however, because this vehicle had an excess of 125,000 miles it was 25,000 miles past the cut off point. *ak also, headlights will sometimes go out while driving. dealer replaced ignition switch. consumer felt that this problem should be a definitive recall without mileage limitations. *ak