Consumer Complaint Detail

DODGE / RAM 2500 / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004313981 Incident Date: Dec, 13 2004
Consumer's City: PORTLAND Consumer's State: OR
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KM26C8PS Date added to File: May, 25 2021
Date Complaint Received: Dec, 16 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1992
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving on highway in 2-wheel drive, the transfer case lever started vibrating, heard a snap, then this awful grinding noise and shaking of vehicle. pulled off the highway onto shoulder as soon as possible. crawled underneath the pickup and saw smoke coming out of bell housing and smelled clutch material. transmission was also extremely hot ! was towed home. drained oil from transmission. very black and smelled burnt. pulled side covers off transmission and noted that input shaft gear and the gear below it were very badly damaged. pulled transmission and found that the input shaft bearing was destroyed. first transmission went out at 74,717 miles. 11/01/99. replaced with a reman.tr. fought dealership for warranty. they finally paid for transmission but made me pay labor charges of $713.00 to get it out of the shop. the truck now has 108,399 miles. that's 33,000 miles on a factory remanufacturer transmission. i don't believe i'll buy another dodge product. *jb