Consumer Complaint Detail
FORD / EXPEDITION / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314016 | Incident Date: Dec, 11 2004 |
| Consumer's City: LAKE HOPATCONG | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU18L9WL | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The car was under normal city driving conditions when the #3 spark plug was violently ejected from the engine. although there was not a fire, with fuel air vapors being expelled from the empty spark plug hole and the plug and wire visible arcing in the engine compartment, there certainly was a possibility of a fire. i have contacted ford motors customer relations directly to report this as a potentially dangerous design flaw, they flatly deny that there is any problem. unfortunately, the cost of this repair can run between $3000 and $6000, which is probably why ford has chosen to take the coarse of denial. at the same time they are denying that this is a hazardous design flaw, the have corrected the problem in replacement parts and in later model years. *jb |