| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314039 | Incident Date: Jun, 23 2004 |
| Consumer's City: ESPANOLA | Consumer's State: NM |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU34X2XU | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 16 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 08 2004 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased my 1999 ford explorer in may of 2004 and within a month, i began experiencing problems with my transmission. more specifically, the vehicle would loose power while driving, the transmission could be heard shifting and also shifting movement was felt while driving. i took the vehicle back to rio valley in espanola, new mexico where i paid cash ($8700.00) and was told that i did not purchase the warranty and my vehicle needed a new transmission and it would cost me $3200.00 to have it repaired. i complained and was told that my gasket was sealed with a sealant that went in to my gaskets and damaged my solenoid. i has just taken it for a transmission oil change and thought well that could be, however, after talking to the owner of hindi's oil stop, i felt certain that this was not the cause. rio valley ford did clean out the transmission a couple of times and charged me $340.00 and i was told that this was basically going to have a band-aid effect and i would ultimately need to get my transmission fixed. it was getting me around for awhile but lately the same shifting noises and feelings i had heard and felt are recurring. my overdrive light also goes of and on continuously sometimes while i am driving the vehicle. *jb |
