Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314081 | Incident Date: Oct, 27 2004 |
| Consumer's City: BOWIE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G3WS52K5WF | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 18 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1) after turning off a major road into a residential complex, the car first hesitated, then i lost power steering while navigating a sharp left curve; after turning the car on and off twice, was able to regain steering; service department was unable to repeat the problem nor determine cause; 2) on 2 occasions prior, i experienced severe hesitation on acceleration--severity of hesitation seemed to be directly related to rate of acceleration (hesitation most severe at hard acceleration); the hesitation continued every time i depressed the accelerator until the car was turned off; when the car was re-started, the problem was gone; these 2 occurrences happened about 45 days apart and again about 30 days later, prior to loss of power steering described in #1; service department has not been able to repeat the problem nor determine possible cause; 3) nuisance problem--recurring squeaking, at times squealing, in the steering column when turning at low speeds; on one occurrence there was also a rattling in the steering column; dealer has lubricated, re-lubricated, re-installed coil, replaced intermediate shaft. *jb |