Consumer Complaint Detail

FIRESTONE / FIREHAWK GTX / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314140 Incident Date: Sep, 10 2004
Consumer's City: RINGGOLD Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: FIREHAWK GTX Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 10 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recently prurchased a new saturn l300 wagon with firestone firehawk gtx tires (standard). the road vibration from these tires is concerning, it can be felt through the body of the car and steering wheel particuliarly at highway speeds. occasionally a tire may also feel as though it has a flat and rides rough, upon inspection it is fine. i have brought this to the attention of the dealer three times, they have been balanced twice, and told by the dealer that this is normal for these tires. they have even stated per their district manager that other saturn's are even worse than mine!!!! i give up. i have also sent an e-mail to firestone with no response!!!!! all i want is resolution so i can feel i am driving a safe car with my children in the back seat.*ak