Consumer Complaint Detail
CHEVROLET / SILVERADO 1500 / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314151 | Incident Date: Nov, 19 2004 |
| Consumer's City: | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 1500 | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCEK19R9WR | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 19 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 24 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Abs speed sensor has corroded. gm did not warn me of potential corrosion or that the vehicle may have problems with uncontrolled stopping. gm also did not plan a maintenance check up on the abs sensor, which could have prevented problems. during the short life of the vehicle this part was gradually becoming defective. this part under normal circumstances should last the life of the vehicle, since it is in a protected and sealed area that requires major mechanical work. i took my vehicle to the point of purchase, don mccue chevrolet where i have majority of all work done. they fail to understand that they are not the only mechanics in town. they are using this fact for the purpose of denial of any responsibility. i spoke with dennis briner the service manager at don mccue about this problem, and he stated after some arguing that this area of the vehicle is not considered regular maintenance with brake jobs or any other maintenance check up. they offered $130.00 to clean the corrosion but later refused, due too the fact they may break the sensor. my feeling is, is that this was a developing problem over the short life of the vehicle and should be covered by gm. i spoke with gm corporate directly and they responded that i failed to keep regular maintenance records. but when i asked where in their records do they show a regular maintenance schedule for abs speed sensors they said there isn't one. gm hasn't been able to provide me with an owner's manual that proves them right. the solution was to pull the abs fuse by direction of a don mccue service tech. and gm offered to give me a gm loyalty certificate once i get the work done. *ak |