Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314167 Incident Date: Dec, 16 2004
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU67E52U Date added to File: May, 25 2021
Date Complaint Received: Dec, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My ford explorer sports tac had approximately 50,000 miles on it when i starting hearing some winding noise in the rear end. so i decided to remove the differential cover to pull the axles to see if the axle bearings were bad and come to find out that both carrier bearings and pinion bearing were shot! i can't believe that after 57,000 miles on a truck that i had to spend $600.00 dollars in parts and labor to replace these parts on a ford truck "built ford tough"! the mechanic could not believe he was replacing theses parts at 57,000 miles when it should be more like 200,000 miles!*ak