Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314207 Incident Date: Sep, 30 2004
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 19 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 vw passat had 13,823 when the rear brake pads completely wore out. the front have only worn out 8% to this day (12/20/04). first, the car pulsated when the brakes were applied. so, i personally went to the dealer to find out what the problem was; which was no help. i was told there was nothing worng. later, to no suprise of mine; there was. the brake lamps turned on and didnt go off. even with the car in park and turned off. with this, i went to the dealer who told me my rear brake pads were worn. at the dealers, the rear rotors were replaced for free, but the pads were not. this is simply disrespectful, as i am not a crazy driver and had to pay $220 to replace defective brake pads. *ak