Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314377 Incident Date: Oct, 16 2004
Consumer's City: MIDWAY Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF236X1G Date added to File: May, 25 2021
Date Complaint Received: Dec, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 11 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1. truck operated normally until fuel system problems occurred. 2. truck would not start and fuel lift pump was replaced twice, problem still not fixed and resulted in very hard starts and eventually replaced injector pump. truck is still having fuel system problems, i am still having problems and have had truck in and out of shop for the last 4 months. the mechanic i am using has been very helpful and has not tried to take advantage of situation. he has told me that this problem is very common in these trucks and that he sees this on a weekly basis, and is surprised there has not been a recall on the fuel system. 3. after doing some research on my own, and with other diesel mechanics, i have learned that the fuel system on the dodge cummins diesels is extremely prone to failure, and seeing the system cost around $2000 to fix, this problem should be investigated by dodge and be recalled to fix or compensate for costs. *jb