Consumer Complaint Detail

VOLVO / 850 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314390 Incident Date: Dec, 19 2004
Consumer's City: CONCORD Consumer's State: NH
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: 850 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1997 volvo model 850 t-5 that i was driving during a snow and ice storm when the heater/blower stopped working for no reason, thus causing considerable drain on my driving reflexes and being able to see since the windows all started to fog up on the inside and ice on the outside. this could have caused the driver to become involved in an accident due to the failure of the heater/blower. i was told by the dealer that this is common for this type of volvo that the heater blowers fail for no reason and without warning. also to replace this heater/blower will cost over 500.00 . this is not right since a heater/blower is one of the main components of a vehicle in the north east part of the usa, and for that matter anywhere.. also i was told that even with a new motor blower, it could happen again without warning. it could even happen a day after the installation of the new one since this is the way volvo has made them. i think it should be looked into as this is very, very dangerous.. *jb