Consumer Complaint Detail

DODGE / RAM VAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314430 Incident Date: Dec, 19 2004
Consumer's City: CROWN POINT Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM VAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B6HB11YX1K Date added to File: May, 25 2021
Date Complaint Received: Dec, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle doesn't defrost. all windows steam up and then ice up. including front window leaving almost zero visibility. took to lake dodge, in (feb. 2004) and was told it was the recirculation doors rs that were sticking and needed to be lubed up. seemed to help until dec. 2004. windows steamed up and iced up again. was told by lake dodge, in that this is a maintenance issue we should take care of. why should i have to take my entire dash apart to reach these recirculation doors to lube them up every year. first of all, i don't even know what they look like and how to lube them let alone take my entire dash apart without breaking anything! called chrylser and jennifer said she would have so lake dodge take care of it this time. this is a very serious issue! i have had quite a few close calls. my children and i may not be so lucky the next time! *jb