Consumer Complaint Detail

BRIDGESTONE / POTENZA / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314514 Incident Date: Dec, 18 2004
Consumer's City: YORKTOWN HEIGHTS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: POTENZA Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BL676254 Date added to File: May, 25 2021
Date Complaint Received: Dec, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle: 05 subaru gt limited sedan (purchased) 11/30/04) tire: bridgestone, potenza re92 (215/45 zr17. my wife and i skidded as we approached a stop sign on a level, snow covered road. i broke gradually and my speed was low, about 10 mph as i started braking). instead of stopping, the car just kept going even though i applied more brake pressure. if there had been a car ahead of us, i would have rearended it. i discovered very negative reviews of this tire on the folllowing 2 customer survey bases: tirerack.com and 1010tires.com. the majority of customers rated this tire as poor for wet traction and very poor (dangerous was used in some reviews) for snow traction. i have case #s w/soa & bridgestone. they and the dealer have refused my request to credit my oe tires for new ones. many customers (ave of 2.6 out of 10) answered no when asked would you buy this tire again. i am very concerned that there is a safety issue with the re92 for wet traction, especially snow traction. considering that subaru awd vehicles built a reputation as a car that will be sure-footed in inclement weather, why would soa equip this car w/tires having a 160 tread rating? tire dealers i've spoken to about this issue say that this tire is the equivalent of a summer tire. soa should rephrase their slogan for cars w/re92s to: from the wheel that slips to the tire that slips.*ak