Consumer Complaint Detail

GMC / S UTILITY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314540 Incident Date: Dec, 22 2004
Consumer's City: WEST NEW YORK Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: S UTILITY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63444S Date added to File: May, 25 2021
Date Complaint Received: Dec, 22 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently had my 2004 saturn awd vue serviced at saturn of livingston, nj, and had two recalls performed. one was for the voluntary recall of a rear suspension link which was changed due to a nhtsa test failure. the other was the recall of the rear drive module (rdm), which was causing a moaning noise in all awd versions of this vehicle. after the rdm was changed i immediately noticed a change in the vehicles awd function characteristics. when on a slight incline in wet conditions a full throttle acceleration from a stop resulted in severe front wheel spin without engagement of the awd system. in fact i could hear a discernable clicking noise emminating from the rdm which sounded as though the awd faunctionality was in effect being neutralized. i have performed this maneuver several times with my vehicle in the past year (with the original rdm), and the awd system has been successful in eliminating front wheel spin and providing ample traction going up the incline. i believe the new version of the rdm being rolled out to the masses has only served to convert all the awd versions of this vehicle to fwd, and i believe saturn must be persuaded to re-engineer their rdm to restore the awd functionality.*ak