Consumer Complaint Detail

CHEVROLET / TAHOE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314570 Incident Date: Dec, 21 2004
Consumer's City: SEVERN Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEC13Z82J Date added to File: May, 25 2021
Date Complaint Received: Dec, 23 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 19 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently took my 2002 chevy tahoe in to the dealer for a long over due repair. after describing my problem to the service technician (a clunk sound and feel through the steering wheel which i had first noticed at about 20k miles), he told me the problem was a "common occurrence" in the year/model and that it was "due to poor lubrication/design" with the intermediate shaft of the steering column. he shaft would cost $140 plus one hour labor.... however; it is on a long back order. seems strange that an item, which is a "common occurrence" and the item is back ordered (must be a lot of replacing going on) would not be subject to a recall for a free replacement. i paid top dollar for this vehicle and for such a standard piece of equipment to be needed to be replace at this low of mileage seems a bit out of the normal wear and tear. after reviewing many sites on the internet, it seems this occurance is common enough that it should be a recall. walter goodall. *ak