| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314638 | Incident Date: Dec, 23 2004 |
| Consumer's City: CHANDLER | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Goodyear Tire & Rubber Company |
| Model Name: EAGLE LS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3C8FY4BB01T | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 25 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 01 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 12-17-04 my tires were rotated and balanced at discount tire co. this resulted in vibration at low speeds in my steering wheel. discount rechecked the balancing, but found nothing wrong. several days later i moved the l/f tire to the rear to see if the wheel might be the problem - the vibration stopped! on 12-23-04 i stopped by the local goodyear dealer to discuss the problem with them. it was made clear that all i wanted was a tire safety inspection at no expense to me. they said they would be happy to inspect the tire at no cost and the next morning i dropped the car off at 7am (12-24-04). a couple of hours later goodyear called and said the l/r tire was bad (tread separation) , that they had replaced it with a new tire, and it was ready to be picked up. no mention was made of any cost involved, and i assumed it was a free replacement (27k miles). went to pick up the car and was told there was a pro-rated charge of almost $80 for the replacement tire (goodyear eagle ls p205/55r16). i told them there was to be no expense to me for the tire inspection - that if they found the tire bad i was going to have a complete set put on at pepboys. they put my old tire back on and agreed there was no charge for anything.*ak |
