Consumer Complaint Detail
FORD / EXPEDITION / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314751 | Incident Date: Dec, 26 2004 |
| Consumer's City: SANDY | Consumer's State: UT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU16W74L | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 26 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 25 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2004 ford expedition. since i took delivery, the vehicle has a rough idle in any gear once the vehicle has been brought up to operating temperature (approximately 15 minutes). the truck has been returned to original dealership twice for this problem. the original "solution" was stated that due to the change in gas types from summer to winter the difference in oxygen in the fuel was causing the problem. i was told to drive it using a mid-grade gas for approximately 30 days and if the problem was still present return it to the dealer. the vehicle now has about 5,900 miles on it and the rough idle continues after it warms up. the vehicle is only getting about 10.6 mpg which is significantly less than mfg stated and less than the 1997 4.6l expedition i previously owned. i returned the vehicle to the dealer approximately 30 days from the original visit complaining of the same rough idle problem and reduced mileage. on the second visit the dealer said all "electronic" checks were in spec and there was nothing "wrong" with the vehicle. said they would have to turn it over to ford engineer. we are waiting to hear from ford. the car idles rough and the mileage is poor. still no resolution to original problem. *ak |