Consumer Complaint Detail

FORD / FORD / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314755 Incident Date: Dec, 23 2004
Consumer's City: KUNA Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP33PX1W Date added to File: May, 25 2021
Date Complaint Received: Dec, 26 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2001 ford focus in october of 2002, it only had 113 miles on it from being test driven so essentially it was brand new when purchased that day. this is my ***3rd*** time of having to have it serviced by ford because the ignition locked up and my key would not turn. i have been told that ford was aware that there were a couple make/models of the focus that have this issue. it has something to do with the sensors in the ingition and the keys being worn down so much that it won't recognize the key/sensor to start the car. very frustrating. now i am dealing with it again, ford has unfortunatly not put a recall out on this specific issue. i am getting close to the end of my extended warranty and still i have to pay a 50.00 deductible everytime to get this problem fixed and it's faulty equipment that ford knows about it. i hope there are enough complaints that ford acknowledges this problem and at the very least, replaces this certain ignition with another year so us customers don't have to pay for their engineering mistakes. i am a single mom with 7 wk old twins and this is not in my budget, let alone once i am out of my extended warranty period, it will be around 300.00 a pop to get this problem fixed. please help!!!*ak