Consumer Complaint Detail

CHEVROLET / VENTURE / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314796 Incident Date: Oct, 20 2004
Consumer's City: CANTON Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:door
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 27 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was on a business trip in texas and we had rented a 2004 chevrolet venture minivan from hertz. on thursday we went to lunch, and i was sitting in the middle bench seat behind the front passenger. when i opened the door to get out, the automatic opener mechanism engaged. i was holding the door handle pulling the door open, the automatic opener pushed my elbow into my seat, and the opener continued to force the door open. with my arm trapped between the handle and the seat, the door twisted my wrist back until it broke one of my wrist bones. after that i was taken to the hospital and treated. the car was returned to hertz, and hertz was notified, and as far as i know they have taken no action. as far as i know there is no corrective action that gm has taken to remedy this problem with the venture. *jb