Consumer Complaint Detail

MAZDA / PROTEGE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314881 Incident Date: Dec, 19 2004
Consumer's City: KIMBERTON Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ226730 Date added to File: May, 25 2021
Date Complaint Received: Dec, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 25 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2003 mazda protege. when i purchased the car, i paid extra for a side airbags and anti-lock brake package. on monday, december 20th of 2004, i was broad sided by a 1990 huge chevy work pick up. i was going 40 mph, i estimate the truck at the same. my side airbags failed to deploy. if i had not seen the truck coming and offset the angle of impact, my brother and i would most likely be in the hospital right now. when i contacted mazda consumer affairs, i was told that they were not guaranteed to deploy and ?made a note in my file they failed to deploy.? at no point during the buying process was i told they were not guaranteed. when talking to mazda?s consumer affairs, i was also told they would not look into the failure unless my insurance company came after them. *nm