Consumer Complaint Detail
PONTIAC / GRAND PRIX / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004314885 | Incident Date: Dec, 19 2004 |
| Consumer's City: CLEVELAND | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 28 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 29 2000 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I wanted to make you aware of a potential safety hazard on the road within gm vehicles. i already had two major transmission repairs on car with about 75,000 miles. the first problem occurred when my car was barely out of warranty, at approximately 42,000 miles. the transmission stopped shifting into overdrive. this forced us to drive 150 miles back home only going 40 mph. this weekend, i experienced a total transmission failure. while driving on the freeway, my car suddenly made a loud noise and decelerated from 65 mph to around 35 mph immediately. the defect almost caused a major accident as we were in the high speed lane. when we got off the freeway and parked, we realized the car would no longer go in reverse. i shelled out almost $1,800 on a rebuilt transmission. my repair shop informed me that they are regularly doing rebuilds on the same gm transmission that is in my pontiac. a common sign on the failure is the loss of the reverse gear. in fact, parma transmission had done three alone during the week my car was in the shop. i am shocked that gm would install such a faulty and dangerous piece of machinery on its vehicles. i hardly find it coincidental that all of these owners are having the same problems with your cars. please be sure not to group this problem just with pontiac. they put the same transmission in many of their cars, so you will need to figure out all the vehicles that are under this part number. i did not keep the old parts, but i am sure the shop i work with would be able to start saving all of the destroyed components that they continually repair. *nm |