Consumer Complaint Detail

FORD / EXCURSION / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004314905 Incident Date: Oct, 16 2004
Consumer's City: SMITHFIELD Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXCURSION Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMNU43S2YE Date added to File: May, 25 2021
Date Complaint Received: Dec, 28 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 10 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I went to turn on my headlights and the knob broke. i am unable to turn on my headlights without using a pair of plyers. i have been trying to find a replacement knob and one is not available without buying from ford the whole headlamp switch for 85.00. all i need is a 5.00 knob. i saw on your website that certain 2000 ford excursions with this same problem were recalled to fix this problem. ford is saying mine in not included in the recall. i don't understand that if this was a problem, how they can only recall certain ones. *nm