Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315003 Incident Date: Dec, 28 2004
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU27R74L Date added to File: May, 25 2021
Date Complaint Received: Dec, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 29 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 lincoln navigator was purchased august 30th 2004, on its first drive huston from dallas, the rotors heated and warped resulting in serious shimming issues, this was fixed by machining the rotors. second trip to vermont during christmas holidays from dallas, rootors warpped again and the navigator was shimming seriously, getting me and my family nervous throughout the 3300 mile round trip to east coast, driving on icy roads and through the mountains. dealership simply machined the rotors again, they admit that other 2004 models have had this issue but would not replace rotors. i believe that this is bad rotor batch that needs to fixed before family are seriously injured or killed. *ak