| Components - Details | |
|---|---|
| NHTSA Complaint Number: 004315017 | Incident Date: Dec, 14 2004 |
| Consumer's City: PLYMOUTH MEETING | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volvo Car USA, LLC |
| Model Name: V70XC | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:belts and associated pulleys |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: YV1LZ564XW2 | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 29 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 18 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1998 volvo v70xc, replacement of mechanical timing belt tensioner not specific as to mileage for such replacement, replaced timing belt at 70,000 miles as required, tensioner appeared good on inspection, no volvo tsb advising replacement, tensioner failed at 84,000 miles, volvo warranty rejected repair claim for tensioner, valve damage, timing belt replacement approx. $2,400.00 no response from volvo customer care to email for review of claim. had i been on the turnpike loss of power may have resulted in a crash since all powered systems would not have worked. volvo does not participate in arbitration dispute through the bbb. my only resource is a government agency investigating the problem and notifying volvo of a manufacturer defect or failure to advise this consumer that correct service should have included replacement of the tensioner at a specified mileage. since this tensioner failure also affects fuel delivery, emissions controls, valves etc. i sent an inquiry to the epa website.*ak |
