Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2003

0 Injured

0 Death

No Fire
Components - Details | |
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NHTSA Complaint Number: 004315093 | Incident Date: Dec, 30 2004 |
Consumer's City: ROCHESTER | Consumer's State: MN |
Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
Model Name: MOUNTAINEER | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 4M2DU86W43Z | Date added to File: May, 25 2021 |
Date Complaint Received: Dec, 30 2004 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Recall repair ineffective and aggravated initial problem - "cure worse than the disease." rear liftgate window shattered. following dealer repair for recall 04s29, our rear window shattered explosively within 48 hours. this was the type of issue the recall repair was supposed to prevent. incident occured in garage while vehicle was stationary, spreading glass in a 6 foor radius inside and outside of the vehicle. the rear liftgate had not been opened since the recall repair was completed.*ak |