Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315093 Incident Date: Dec, 30 2004
Consumer's City: ROCHESTER Consumer's State: MN
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU86W43Z Date added to File: May, 25 2021
Date Complaint Received: Dec, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recall repair ineffective and aggravated initial problem - "cure worse than the disease." rear liftgate window shattered. following dealer repair for recall 04s29, our rear window shattered explosively within 48 hours. this was the type of issue the recall repair was supposed to prevent. incident occured in garage while vehicle was stationary, spreading glass in a 6 foor radius inside and outside of the vehicle. the rear liftgate had not been opened since the recall repair was completed.*ak