Consumer Complaint Detail

CHEVROLET / CAVALIER / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315124 Incident Date: Dec, 22 2004
Consumer's City: GREEN VALLEY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CAVALIER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1GNDV23E75D Date added to File: May, 25 2021
Date Complaint Received: Dec, 30 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) on 12/23/04, i was a passenger in a chevy cavilier van rented 12/22 thru avis, phoenix airport. 2) when exiting the vehicle, the automatic door (passenger side, rear) went back so quickly and with so much force that it snapped my wrist back (hyperextended) and wedged it between door and van. i had to open van using outside handle. 3) it was so painful that i went to emergency (mayo clinic). no broken bones. they said it was sprained, possible torn or bruised tendons. they put in a brace and told me to see my dr. upon return from vacation. 4) inspite of several attempts to get someone's attention at avis or gm concerning the danger of this vehicle, as of today, i still have not received a call back from any one of authority. representatives at both locations were surprised by my request that the van be taken out of the rental fleet and gave me no reassurances that they would stop renting. 5) on 12/28, i saw a report on local news that the van had been recalled for what seems to be the same problem. gm tells me the recall only affected models thru 2001. 6) both companies promised me i would receive a call from someone qualified in this area by yesterday, 12/29. neither comapny has called and both offices are closed again. 7) meanwhile, the van was returned on 12/28 and if rented, could cause serious damage to someone, especially a child! please get someone's attention on this problem!! thanks! *ak