Consumer Complaint Detail

SUBARU / OUTBACK / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315155 Incident Date: Aug, 25 2004
Consumer's City: CLEVELAND Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:master cylinder
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BE686137 Date added to File: May, 25 2021
Date Complaint Received: Dec, 15 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer was backing out of a parking space pressed on the brake pedal and it went completely down to the floor. there was no advance warning. consumer had the vehicle towed to the dealer, who informed the consumer that the master cylinder was defective, and had to be replaced. consumer had the master cylinder replaced which was still under warranty. *ak.......subaru regional representative met with owner's husband and had defective master cylinder sen tto subaru for evaluation. representative called after a few weeks and refused to discuss reasons for failure. *ak