Consumer Complaint Detail

GMC / SIERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315313 Incident Date: Apr, 14 2004
Consumer's City: CAMBRIDGE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTEC19T13E Date added to File: May, 25 2021
Date Complaint Received: Dec, 20 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering column experienced a cracking noise while driving 1-25 mph, and while making turns. vehicle was taken to the dealer, who repacked the steering column with grease. after 22,000 miles the problem recurred. vehicle was taken back to the dealer. the dealer informed consumer that the steering shaft was too short, and they needed to order a new shaft. consumer was waiting for the part.*ak......consumer claimed that if this short shaft is working up and down, connected to steering box, then to tie rods, means everything is moving. consumer wa sconcerned that this was a safety issue. *ak