Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 004315620 Incident Date: Jan, 23 2004
Consumer's City: MCCONNELLS Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR48N82F Date added to File: May, 25 2021
Date Complaint Received: Dec, 28 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Nhtsa campaign 04v596000; daimler chrysler issued a upper ball joint recall. this vehicle is not included in the recall, however the consumer heard a clicking noise and experienced shaking from the upper ball joint. the vin is outside the remedy scope. *jb the consumer was disappointed in the response he received from nhtsa. the consumer replaced both upper control arm assemblies because they were dangerously worn out. *tc