Consumer Complaint Detail

CHEVROLET / AVALANCHE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005001125 Incident Date: Jan, 03 2005
Consumer's City: PHILADELPHIA Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: AVALANCHE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:brake fluid low warning: lamp
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNEK13T23G Date added to File: May, 23 2021
Date Complaint Received: Jan, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Premature wear of emergency brakes on a 2003 chevrolet avanlanche 1500. the brake is not used and the service people could not explain why the brakes wore out. my regular brakes just at 28700 miles just needed to be replaced in the back but not the front. the front brakes are almost like new. even the service manager said that it did not seem right. gm just says nothing they will do. it cost me about $150 dollars(required for inspection) to fix those emergency brakes and i believe there is a defect in the system that allowed the brakes to wear out. they should not have any wear as emergency brakes. gm said they had a lot of complaints but they could not explain it either. can you help me and investigate this problem? basically i was told by gm that they are aware of the problem but don't know what is causing it. so maybe i shouldn't use the emergency brake at all. since they can't prove what's wrong they won't help me. sounds like an excuse not to fix what's wrong. maybe it's just a way of causing the owners of these vehicles to pay more at service/inspection time. a scam!*ak